Important Visitor Information

If you’ve never been to the Chathams before, you are bound to have a few questions. Hopefully we’ve answered them all for you here…,


Chatham Island’s Health Centre & Ambulance  

Ph 111

6 Hospital Road
Clinic hours: 9.00am to 12:00 noon Mon-Fri  (24 / 7 on call)

Chatham Island’s Police   

Ph 111

Waitangi – Tuku Road
Ph: 3050 334

Chatham Island’s Volunteer Fire Brigade  

Ph 111 

Waitangi wharf  – Owenga Road
Ph: 03050 064

General Services Information


There is an ANZ bank / Post Shop in Waitangi and an ATM located at Hotel Chatham

Eftpos can be used at the stores, hotel, lodges, garage and cafes.

Church Services

There are two churches on Chatham Island and a Chapel on Pitt Island. 

  • St Augustine’s Anglican Church at Te One has a service on the first Sunday of each month.
  • St Therese Catholic Church at Waitangi has a weekly Communion service and Mass when a priest is on the Island.
  • Our Lady of the Antipodes on Pitt Island has services when clergy visit. Visitors are warmly welcomed.

Council Services

The Chatham Islands Council is responsible for a wide range of activities, including; licensing, building and resource consents, biosecurity, waste management and animal control.

Internet Services – Mobile Phones

Check with your accommodation provider for in-house internet access. There is good cellular coverage available across much of the Chatham and Pitt Islands which also enables internet access using data.


Power is supplied via standard (NZ) 240v sockets. However, please be mindful that electricity is very expensive on the Chathams, so if you’re not using an appliance, switch it off.

The Chatham Islands are rich in flora and fauna, geological and archaeological treasures – for example native birds, fossils, and sites related to Moriori settlement, all of which are protected by law.

Rakau Momori Tree Carvings

 These also hold special value to Islanders. Visitors are requested please not to remove these.

There are no camping grounds on the Islands. Accommodation must be booked prior to arrival.

The Chatham Islands are renowned for their abundant seafood and wild game.

We ask that you help us preserve this valuable resource by taking only what you need for a meal and purchase what you want to take home, from one of the local processors. We also encourage visitors to leave the paua beds for the locals as they are an important local food source that we don’t want to see depleted.

Once again, if you want to take some home with you, the local processors have very competitive prices. There is a closed season to take crayfish (recreational and commercial) – 1 March to 30 April each year.

If you run out of time to catch some fresh seafood for yourself, you will always find quality, fresh Chatham Island seafood on the menus at most accommodation providers. 

No Pests Please

The Chatham Islands are free of many pests and diseases found on the mainland, including varroa. Visitors are asked to help keep it this way.

Check. Clean. Dry.

Please check footwear, bags, socks, coats, other clothing, sports and other equipment is free of dirt, seeds, plant debris and anything that can crawl or fly.

Please also clean and dry all your gear before arrival.

Honey cannot be brought onto the Islands, however, honey lovers won’t be disappointed, as we have our own special Chatham Island products.

If you’re unsure about any aspect of biosecurity on your visit, please contact the Chatham Islands Biosecurity Officer,

Ph 03 305 0013, or email:

There’s also information on the Council website,


The Chatham Islands Health Centre, in Waitangi has a resident Doctor and small Pharmacy.

Ring 3050 035 if an ambulance is required.

While medical care on the Chatham Islands is good, emergencies are usually airlifted to mainland New Zealand.

Be sure to bring your own medication with you, including extra in case of delayed travel.

Many of the attractions, cafes and galleries have designated days and hours of operating.  Please check with the operators or your hosts first.

Summer has lovely clear, warm days while winter may bring occasional mild frosts, but the Chatham Island weather may be best described as variable.

Most days see the sun and temperatures tend to be mild. It can be windy and cold at times.
Annual rainfall is about 1,000mm but tends to fall as showers rather than torrential rain.

Be prepared for four seasons in one day.


  • your holiday clothes,
  • a warm jacket,
  • wet weather gear
  • and sunscreen.

Water is often in short supply and restrictions are sometimes put in place, particularly in summer.

  Please help us to conserve it at all times with showering, flushing etc.


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